Terms of Service

These Terms of Use (“Terms”) are our terms of service that govern our relationship between you (the “Users”) and us (“Euka”) concerning the Euka Curriculum (the “Curriculum”) and Works (Material and Content created and/ or distributed by Euka). By using or accessing this Curriculum and/or Works, you agree to these Terms, as updated from time to time. You agree that use of the Curriculum and/ or Works is limited to Individual use and cannot be shared or used for commercial or resale purposes without prior consultation and consent from Euka.

About the website

Welcome to euka.edu.au (the ‘Website‘). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the ‘Services ‘).

The Website is operated by Euka Future Learning Pty Ltd (ABN 26624440606). Access to and use of the Website, or any of its associated Products or Services, is provided by Euka Future Learning Pty Ltd. Please read these terms and conditions (the ‘Terms ‘) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

Acceptance of terms

You accept the Terms by remaining on the Website and through the purchase of any Euka Products/ Services. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Euka Future Learning Pty Ltd in the user interface.

Purchase/ Registration to use the Products and Services

1. In order to access the Services, you must first purchase through the Website after which an account will be registered for you in the Euka Learning Management Service (the ‘LMS‘).
2. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
   • Email address
   • Preferred username
   • Mailing address
   • Telephone number
   • Student/s details

3. You warrant that any information you give to Euka Future Learning Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date.
4. Once you have completed the registration process, you will be a registered member of the Website (‘Member ‘) and agree to be bound by the Terms.

Your obligations as a Member

1. As a Member, you agree to comply with the following:
   • You will use the Services only for purposes that are permitted by:
   • the Terms; and
   • any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

2. you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
3. any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Euka Future Learning Pty Ltd of any unauthorised use of your password or email address or any breach of security of which you have become aware;
4. access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Euka Future Learning Pty Ltd providing the Services;
5. you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Euka Future Learning Pty Ltd;
6. you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
7. you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Euka Future Learning Pty Ltd for any illegal or unauthorised use of the Website; and
8. you acknowledge and agree that any automated use of the Website or its Services is prohibited.

Copyright and Intellectual Property

1. The Website, the Services and all of the related products of Euka Future Learning Pty Ltd are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes and are reserved by Euka Future Learning Pty Ltd or its contributors.

2. All trademarks, service marks and trade names are owned, registered and/or licensed by Euka Future Learning Pty Ltd, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:
   • use the Website pursuant to the Terms;
   • copy and store the Website and the material contained in the Website in your device’s cache memory; and
   • print pages from the Website for your own personal and non-commercial use.

3. Euka Future Learning Pty Ltd does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Euka Future Learning Pty Ltd.

4. Euka Future Learning Pty Ltd retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer you any:
   • business name, trading name, domain name, trademark, industrial design, patent, registered design or copyright, or
   • a right to use or exploit a business name, trading name, domain name, trademark or industrial design, or
   • a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),

4. You may not, without the prior written permission of Euka Future Learning Pty Ltd and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third-party services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

Privacy

Euka Future Learning Pty Ltd takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Euka Future Learning Pty Ltd’s Privacy Policy, which is available on the Website.

General Disclaimer

1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

2. Subject to this clause, and to the extent permitted by law:
   • all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
   • Euka Future Learning Pty Ltd will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

3. Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Euka Future Learning Pty Ltd make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Euka Future Learning Pty Ltd) referred to on the Website, includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
   • failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
   • the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
   • costs incurred as a result of you using the Website, the Services or any of the products of Euka Future Learning Pty Ltd; and
   • the Services or operation in respect to links which are provided for your convenience.

Payment

1. Where the option is given to you, you may make payment for the Services (the ‘ Services Fee’) by way of:
   • Electronic funds transfer (‘EFT ‘) into our nominated bank account
   • Credit Card Payment (‘Credit Card‘)
   • Stripe (‘Stripe’)

2. All payments made in the course of your use of the Services are made using Stripe. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Stripe terms and conditions which are available on their website.
3. You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
4. You agree and acknowledge that Euka Future Learning Pty Ltd can vary the Services Fee at any time.

Limitation of Liability

Euka Future Learning Pty Ltd’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.You expressly understand and agree that Euka Future Learning Pty Ltd, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

Indemnity

You agree to indemnify Euka Future Learning Pty Ltd, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

• all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/orany breach of the Terms.

Dispute Resolution

1. Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

2. Notice: A party to the Terms claiming a dispute (‘Dispute‘) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

3. Resolution: On receipt of that notice (‘Notice‘) by that other party, the parties to the Terms (‘Parties‘) must:
   • Within 10 business days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
   • If for any reason whatsoever, 15 business days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate third-party mediator be appointed.

4. Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

Governing Law

The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

Third Party Disclaimer

Euka claims no responsibility or representation regarding the quality, content, nature, or reliability of third-party websites and/ or subscriptions linked to the Euka Curriculum and/ or Works. These parties are not under the control of Euka and Euka is not responsible for the contents of any linked site or any changes made to such sites. Euka provides these subscriptions as an add on convenience, and the inclusion of any subscription does not mean that we are affiliated with, endorse, or adopt all information contained therein.

Entire Agreement

These Terms constitute the entire agreement between you and us and governs your use of the Curriculum and/ or Works, superseding any prior agreements between you and us with respect to the Curriculum and Works. This Entire Agreement clause excludes consent to commercial use.

Waiver and Severability of Terms

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of the listed rights or provisions. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, you nevertheless agree that the court should try to give effect to our intentions as reflected in the provision, and that the other provisions of these Terms remain in full force and effect.

Refund Policy

Full Year – When purchasing a Full Year of any Grade level (4 Consecutive Terms), Euka Future Learning Pty Ltd (Euka) is pleased to provide a full refund in the unlikely event that your family is unable to be approved as Home Educators while using the Euka material.

If this is to occur, please forward your documentation from Home Education Department to [email protected] and the Euka Team will either assist in supplying any additional information the Department requires, or in providing a refund of the purchase amount.   

Change of mind/ Circumstances – Euka is pleased to offer an obligation free trial on each Term of each Grade level to ensure the program is the right fit for families prior to purchase (Click Here). As a result, refunds are not able to be provided due to a change of mind.

Adjustments can be made post-purchase to ensure the subject level difficulty works for your child’s needs. Contact the Team at [email protected] to find out more.

Payment Plan – The Euka payment plan (10 monthly instalments) forms a contract for value between Euka Future Learning Pty Ltd and the purchaser. The value of this contract is the total combined amount of the 10 monthly instalments and is displayed in the cart at the time of set up. If you wish to cancel a payment plan once commenced, a cancellation fee of $100 per student will apply.

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Privacy Policy

Who we are

Our website address is: http://learn.completeeducationaustralia.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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